Help Center

Frequently Asked Questions

Everything you need to know about ordering, delivery, payments, and returns.

How do I place an order?

Browse the shop, add products to your cart, and head to checkout. Fill in your name, phone number, and delivery address, then confirm — that’s it. No account or advance payment needed.

After you order, we’ll call you to confirm your items and address before dispatching your parcel.

Is Cash on Delivery (COD) available?

How long does delivery take, and what does it cost?

What is your return policy?

Are your products really organic?

How do I use a discount code?

Do I need an account to shop?

Which areas do you deliver to?

Still have a question?

We’re happy to help — reach out and our team will get back to you within 1–2 working days.